Call the Taxpayer Service & Information Center at 71 between the hours of 7:30 a.m.Call the automated toll-free FACT and Information Line at 1-888-PA TAXES (728-2937).You may check on the status of your refund using one of the following methods: Sometimes, the Department will need to verify information reported on your return by requesting additional information, this will delay the processing of your return. After your refund is processed, it takes 3 to 4 weeks for your overpayment to be mailed or direct deposited.Īll returns, regardless of how they are filed, are processed in the order in which they are received. if the department needs to verify information reported on your return or request additional information, the process will take longer. If you filed a paper tax return it takes about 8 to 10 weeks to process a refund. If you filed electronically it takes about four weeks to process a refund. Where do I mail my personal income tax (PA-40) forms? For RefundsĮxtensions of Time to File Individual Taxes Contact them at or 71, or by mail at: PA Department of Revenue / Taxpaper Rights Advocate / Strawberry Sq Lobby / PO Box 280101 / Harrisburg PA 17128-0101 The Pennsylvania Office of Taxpayers’ Rights Advocate provides free and confidential assistance to taxpayers with PA personal income tax concerns not resolved through normal administrative procedures. You may also contact one of the District Offices. Services for taxpayers with special hearing and/or speaking needs are at 1-80 (TT Only). For assistance by telephone for personal income tax questions, call 71 between 7:30 a.m. Monday through Friday.Ī number of services are available toll-free, 24 hours a day on the FACT and Information Line: 1-888-PATAXES.
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